DISAPPOINTING SERVICE YET AGAIN STANDARD BANK

<p> </p> <p>so standard bank decides to deduct 950 from my account for a prestige account that I had told it must be closed . I am horrified that I was on the phone to so many consultants Thulani saying no problem they will reverse the 950 that was taken and I must just set up a payment arrangement with another department today I phone that department first spoke to Eunice and then Steven to be told that no the prestige account was still opened and becoz of bank charged they had to deduct from my access account . didn't bother to make me aware of this debit order not an sms or a phone call. my husband has been with standard bank for over 20 years now we have two home loan accounts and many other accounts opened at standard bank . I have closed my accounts this morning and my hamsband will be coming in to the branch to close as well my guess it's my time to move to fnb as my husband and I were never happened with the service that standard bank had to offer .</p>