Disappointing Service: Standard Bank Private Banking

My interaction with John Seshibe and Kasturi Moses, as my private banker and head of private clients respectively, has left much to be desired. Despite their titles, the dedication to resolving issues has been lacking.

I have attempted to reach out to Given Nkuna, who should be supporting the dedicated private banker, without success for two weeks. Has not answered or returned a call in two weeks??

Escalating the matter to Kasturi Moses proved futile as well.

Run, don’t walk.