Disappointing Service from ***** Department

Disappointing to know that there has been no resolution to a ***** case I opened up with standard bank on the 14th of June. This case has still gone unresolved with zero feedback from standard bank. I have made several follow up calls, sent several emails to their standardbank *****query email address to absolutely no avail. They have “escalated” my case twice already with absolutely no feedback. Truly disappointing as a long time client with standard bank.