Disappointing service all round.

<p>Now I remember why I left standardbank in the first place. called on friday 30 june to follow up on my revolving loan application which i did at the sandton city branch and was advised that it was approved. i should wait for 3 business days for the funds to be credited. i call today coz im not sure if something went wrong or not. first call in the morning im told they cannot provide me with the contact number for the branch and they will request the branch manager to call me. still waiting.... I call again and im asked to hold and they will transfer me then guess what... the call gets cut off. i call again just now i speak to Dumisile at transactional banking who advises me that she is unable to transfer me to the branch due to them having a high call voulme. i ask to be transfered to the loans department to follow up and she tells me she needs to authenticate me first ... why if you cant help me??????????? im using my airtime for crying out loud. should i beg for asistance or take my business else where. I hope i will get feedback before end of july if im so lucky.</p>