NM
Ndu M
1 reviews | Active since Feb 2025
15 Feb 2025, 11:10
Disappointing Service
I visited Standard Bank Hayfields Branch to apply for a priduct after the website directed me to the nearest branch. Despite showing them this, the staff insisted I apply online and refused to assist. The lack of willingness to help made the experience frustrating. Clear guidance and better customer service would have been appreciated.
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Standard Bank's replyOfficial
15 Feb 2025, 11:34Good day Ndu,
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
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We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Feb 2025, 11:34
Official
Good day Ndu,
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***