NM
Nkululeko M

1 reviews | Active since Nov 2018

28 May 2019, 19:18

Disappointing service.

I am so dissapointed with standard bank and I am closing the credit card I have with them.

I app**** for a credit card and gave in all the documents needed and even went to the bank with all the documents needed. The card is over 2 months old and the bank has not debited from my account and I am currently building my credit but the bank seem to destroy my credit score instead of building it!!.

Now I have to go stand in long queues and deposit because of their stupid service I'm getting. And trust me, I was planning on increasing my credit limit and make business with them but I honestly see that as a big mistake.

I am so dissapointed with standard bank as it was my number one bank.

Kind Regards Nkululeko Mlilo ********** 245

0
Replies (2)
Standard Bank
Standard Bank's reply28 May 2019, 20:33
Official
Dear Nkululeko
 Thank you for posting a comment.
 
 One of our consultants will be in contact with you as soon as possible.
 
 Regards,
 Complaint Resolution Centre
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Standard Bank
Standard Bank's reply07 Jun 2019, 09:40
Official
Dear Nkululeko Mlilo 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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