Disappointing service...

<p>I have been a client with Standard bank for more than 15yrs and always received quick and efficient service at any branch. However at the Lephalale Mall branch I was surprised to experience slow and not so efficient service. I was in line yesterday for an hour and a half but was only no 6 in line when I got there. All employees were at their work stations but SLOW was at the order of the day.</p> <p> </p> <p>This morning I discovered my problem was not solved,so I came back. I have been standing in line for about 30min and am only 2nd in line!! </p> <p> </p> <p>For me this is unacceptable. Thus, I am very disappointed and will reconsider recommending this brachial to anybody.</p>