DISAPPOINTING RECALL DEPARTMENT.

WORST EXPERIENCE. I accidentally had my salary deposited into the wrong account. Standard Bank charged me R292,55 as a recall fee in order to reverse the money back into my employers account. They did not even bother contacting the person who had incorrectly received the money, therefore, making it my problem to personally contact the client and beg for my money back. They charged me for a service which they did not even provide, they have now closed the recall and have told me that even if the client contacts them to approve the recall, it cannot be done because they have decided to close my recall claim. This is absolutely ridiculous. I barely have money to spare as a student and I work hard for my waitressing money to pay for food. Standard bank has been of no help during this process and have debited my account with the recall amount of R292,55 and have not even performed a recall for me.