Disappointing Experience

Standard Bank Prestige Banking Disappointing Experience My husband and I are Prestige Banking clients, paying a monthly fee for a service that has consistently fallen short. Instead of receiving proactive support, we have to act as our own bankers coordinating processes, chasing updates, and resubmitting documents that Standard Bank already has. This completely defeats the purpose of paying for a Prestige service. The lack of ownership and accountability is frustrating, and it raises serious questions about the value of this paid offering. Prestige Banking feels premium in name only. Based on our experience, we would not recommend this service.