DM
Dineo M
1 reviews | Active since Sept 2021
02 Oct 2021, 07:31
Disappointing customer service
I honestly can't believe standard bank, I have complained on every possible platform but their customer service is still pathetic. They say they'll assist with something next thing I have to always run around behind them. It's been two weeks now since they said they will help me as soon as possible. I should probably just change banks at this point.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
02 Oct 2021, 21:50 Hello Dineo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply02 Oct 2021, 21:50
Official
Hello Dineo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
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