Disappointing \customer care"!!!!!"""

I received a call from a Lerato at Standard Bank. She introduced herself. First of all she did not bother to ask if at the time that she called was a convenient time for me. She goes on to explain why she is calling. I then cut her off and ASKED her if she could call me later as I am busy at work.<br> <br> Lerato went on to say that \... I understand that BUT..."and she decides to go on about the reason why she called.<br> <br> I would like to believe that there is still some respect for when a bank calls & a customer says \""I am busy at work please call me later at more convenient time\"""""