KN
Kenneth N

1 reviews | Active since Jul 2020

16 Feb 2021, 11:24

Disappointing

The is still no communication from standard bank and Kopano Bernice Tsosane from Standard bank here in Bloemfontein main branch is not interested in helping.

Very Sad that our relationship with the bank has to end this way

0
Replies (2)
Standard Bank
Standard Bank's reply17 Feb 2021, 00:30
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply18 Feb 2021, 13:07
Official
Dear Kenneth 

We refer our telephonic communication with you regarding the service breakdown and thank you for your patience whilst we investigated.

Please feel free to contact us should you have any further concerns.

Thanking you


Warm regards
Complaint Resolution Centre