Disappointing

<p>I arrived at standard bank on 2016/07/02 to finalize my loan approval and i am shocked at the level of service and urgency that the staff lack....i had to wait an hour and a half before i could be assisted and it wasn't according to my satisfaction. Its month end and it looks like half of the staff didn't even bother to come in. I as a customer expect better service especially from a brand like standard bank.</p>