BM
Boipelo M

1 reviews | Active since Mar 2019

20 Dec 2023, 09:43

Disappointed your actions

Why would standard bank reduce their overdraft without notifying me. I am so disappointed and closing my account with you. I am under a lot of stress financially and now this. This is too much for me to bare, why would you reduce it by R3500,00 while under debt counselling, who or what gave you that right? Is it because I am banking with you? Don't I have any rights if I am under debt review. I am very disappointed

0
Replies (2)
Standard Bank
Standard Bank's reply20 Dec 2023, 10:02
Official
Hi Boipelo

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply21 Dec 2023, 13:10
Official
Good day Boipelo

We hope you are well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kind regards
Standard Bank Hello Peter Team
***