LT
Lusanda T

1 reviews | Active since May 2022

11 May 2022, 14:39

disappointed with your bank

Good day

I honestly have no words to describe my disappointment with your bank.

Early April you went and blocked my business account , prompting FNB to do the same in the process. This was done without my consent , I found out a few days later when I needed to withdraw money. Is that fair? Is that how you do business with your clients?

As if that was not bad enough, a month later I still haven't heard any real reason as to why my account is blocked. Your poor communication is ****ing me off and costing me a great deal of business. I'm drowning in depths and for **** sake I have a new born baby to provide for.

I've been to your branches and they have nothing to tell me. No case number , no notes, absolutely nothing. Every single call I make to your department always ends with someone promising to call me back. Am I a fool?

Please release my money and let me do business with real banks, not this Mickey Mouse club!!!

0
Replies (1)
Standard Bank
Standard Bank's reply12 May 2022, 14:38
Official
Good day Lusanda

Thank you for posting your comments. 

Your matter was escalated accordingly.  

We will revert to you as soon as possible. 

Kind regards 

Standard Bank Help Centre 
***