Disappointed with Std bank Insurance Broker

To whom it May concern,

I I had submitted my credit life claims on the 5 February 2018 for my 2 vehicles and my overdraft facility as I got medically boarded off from work as of the 01 February 2018.

I am not happy with the negative decision taken on my claims for the following reasons:

1.) The broker who had sold the policy to me, did not inform me of the waiting periods. 2.) The broker failed to inform me of claims on pre-existing conditions 3.) To date I have not received any policy documents

Nb/ Proof of the recording for the above-mentioned can be confirmed by Standard Bank Insurance Broker details:

I therefore request that my claims be reassessed with urgency as I should not have to suffer the loss due to the consultants negligence in providing all the information at the time of taking the policies. Had I known then what I know now, I would have not taken the policies. I feel that the broker cheated me into taking this policies and Standard bank Insurance is unfair in making their decision as I have to face this financial constraint which initially depicted from their broker who had misguided me.

I strongly feel that the claim decision should have been in my favour.

Thank you Roman Coopoosamy Disappointed Client