Disappointed with Standard Bank

I have not been able to access my money in my account because according to Standard Bank there is ***** activity going on on my account, which there isn't!!!

I have not been able to buy food or school stuff for my 6 year old daughter in 2.5 days 😡

They're not phoning me back to clear all this up and I don't have the airtime to sit and hold on for an available banker to help me with this, also reason being I cannot access my money.

I have emailed them and they have responded with "the ***** department will get back to you". And like I said, it's been 2.5 days and I'm still waiting!!!

I have accounts to pay, food to buy, school fees to pay etc etc. I can't wait any longer😡😡😡😡😢

Like I said, there is no ***** going on as it is me that has the only access to my account. And it seems like no one is interested in getting this sorted for me!!!

I think after they have unblocked my account, I'm definitely changing to another bank!!