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Nosipho N

1 reviews | Active since Aug 2018

31 Aug 2018, 17:29

Disappointed with Standard bank

Iam so disappointed at Standard bank and Vodacom every month a debit order is set however Vodacom debited and the amount was debited back when I call Standard bank they do not have an answer yet I had money in my account now Iam in arrears with Vodacom and Iam charged R101 beside the R60 charged for unpaid money.... I will not pay this R101 standard must cater for it aswell

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Replies (2)
Standard Bank
Standard Bank's reply01 Sept 2018, 04:40
Official

Good Day

We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply03 Sept 2018, 13:56
Official

Dear Nosipho Ndlovu

Thank you once again for posting your comments.

I refer to our telephonic conversation and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

0860 101 01