1 reviews | Active since Jul 2020
DISAPPOINTED STANDARD BANK
I'm sure there is some sort of grace given to customers as Deeds offices and registering authorities have been open and closed due to Covid-19 testing causing a delay in registration of properties.
Penalty interest charge for full 87 days amounting to approx R20000 for being 3 days out of the 90 day period. As deeds office throughout the country was shut down for COVID-19, Standard bank still taking advantage of customers in these trying times. This matter is totally unacceptable. An immediate response is required.
Message from attorneys* **** confirms that the transaction was Prepped on 30/06/2020 for Transfer: **** / ****.
Message from *Standard bank: 3 July 2020 Your Bond is closed and home loan insurance cancelled, to continue the home insurance cover and debit order call *** or email ***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
**********
***********
Thank you. My matter was resolved promptly without a hassle.
Thank you. My matter was resolved promptly without a hassle.
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***