HN
Hoosen N
1 reviews | Active since Mar 2019
07 Feb 2024, 17:06
Disappointed private banker
Standard Bank froze my private banking accounts rooting from a ***** alert sent by FNB.
The ***** Alert was due to a family dispute which has been rectified.
Both calls and affidavits were sent the FNB stating payments verified and cancelling the alert.
Both FNB and Standard still have not unfroze the accounts.
My daughter is still waiting for a cast for her broken hand because Standard Bank would not allow the medical debit to go through, even though it was explicitly stated that this was a false alarm.
Please note that they will be sued should this 3 year old girl not recovery on time
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Feb 2024, 17:12Dear Hoosen,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Feb 2024, 17:12
Official
Dear Hoosen,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
08 Feb 2024, 14:13 Dear Hoosen,
We would like to thank you for giving us the opportunity to assist in resolving your matter. We are glad we could assist.
Should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to assist in resolving your matter. We are glad we could assist.
Should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Feb 2024, 14:13
Official
Dear Hoosen,
We would like to thank you for giving us the opportunity to assist in resolving your matter. We are glad we could assist.
Should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to assist in resolving your matter. We are glad we could assist.
Should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***