Disappointed: Over a Year With No Justice or Refund

I am writing this review with great disappointment. It has been over a year since I made a payment to one of your clients, who never delivered the products I had purchased. I opened a police case, obtained a case number, and reported the account to your bank.

All Standard Bank did was block her account — and that was the end of it. My funds were never returned, and no action was taken against this client to address her *****ulent activity. Instead of protecting innocent customers, the bank seems to allow such ********s to get away with theft.

When I followed up for feedback, I was told no information would be provided to me — yet I am the one who suffered the financial loss. This experience has left me with the impression that Standard Bank does not protect its customers, but rather enables *****sters by failing to act meaningfully.