GM
Goitsemang M

1 reviews | Active since Mar 2018

23 May 2022, 11:00

Disappointed once again and again

I tried the private banking 3 times now with Standard bank. This is hell! Don't ever bother... This time we will make things run smoother....Don't be fooled!

I have gone through hell....this time it's beyond hell with the current private banker I won't be writting her name here right now. She promised she would manage my debit orders since February and amazingly she made debit order bounce. Now I look like someone who is not reliable to the companies....****!.

Yoh I am really fed up....hell with this whole thing! Now she apologize d as if she will make things better, worse still say give me ten minutes the was loadshedding blah blah...I have been waiting for the documents ever since last week. And on Friday Friday when she promised she will send them after going to Standard Bank in. Birch Acres....She is being ridiculous I hate to say!Now the fee had to be taken off my account for bounced debit orders that I didn't cause myself! Ridiculous, someone is there just to make my life a hell and difficult. I really hate it!

I don't mind Standard bank, all I want now is to downgrade from private banking to standard way of banking coz it really doesn't help to pay so much for nothing....From my own experience there is nothing private about private banking except losing money to people you don't know!

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Replies (1)
Standard Bank
Standard Bank's reply23 May 2022, 11:27
Official
Hi Goitsemang

Thank you for bringing your concerns to our attention. 

Your concerns have been escalated to our management team. 

We appreciate your support and loyalty.  

Standard Bank Help Centre
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