1 reviews | Active since Aug 2024
Disappointed money not yet refuded to me.
Barney salome in the ***** department was meant to get a faulty payment back for me. i made this payment to a ***** company and barney salome in *****s department was meant to have it refunded to me weeks ago. Its R19 000. I submitted my case number and all relevant documents needed within an hour.
See his email below dated 29th august.
Good day Mrs Buchan
Trust you are well.
Kindly be advised, I am still awaiting feedback from Capitec bank regarding the funds available to claim from account *** and I will provide you with feedback as soon as I receive an update from Capitec. Please note, I followed up with Capitec this morning for an update and will advise soonest.
My apologies for the delay, however, please note we are unfortunately depending on the agent bank for the information.
Hide quoted text
Keep well and be safe.
Kind regards
***** Operations / Transactional Investigations / ***** Analyst Tel +27 (10) *** www.standardbank.com
From: Barney, Salome S (AB)
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We will follow up with our ***** team and we will get back to you
Regards
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We will follow up with our ***** team and we will get back to you
Regards
Standard Bank Help Centre
***