NM
Nomkhitha M
1 reviews | Active since Apr 2018
16 Jul 2020, 12:49
disappointed in your service
Standard bank please assist , you have allowed clientele to de***** me for months on end, saying that you cannot reverse the debit order due to change references not appearing on your system. my only alternative is now to change banks to stop this after more than 11 years of banking with you.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
16 Jul 2020, 16:45Dear Nomkhitha Minya
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply16 Jul 2020, 16:45
Official
Dear Nomkhitha Minya
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
21 Jul 2020, 16:58Dear Nomkhitha Minya
Thank you once again for posting your comments.
We refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply21 Jul 2020, 16:58
Official
Dear Nomkhitha Minya
Thank you once again for posting your comments.
We refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to our email correspondence and can confirm that this matter has been responded to.
Kind regards
Complaint Resolution Centre
***
***