CM
Carine M
1 reviews | Active since Oct 2010
24 Mar 2021, 19:17
Disappointed in Standard Bank Seapoint service
Not happy with Standard Bank service / Seapoint. Received a sms to pick up my credit card, when I got there they made me wait 25 minutes while looking for it. By that time I had a prior engagement so had to leave. Two minutes later they called to say it’s there. From the moment I walked in and telling by the lady who assisted me with her attitude, I knew somehow it was there but she was just not in the mood to look for it. No wonder Standard Bank has so many complaints.
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Standard Bank's replyOfficial
25 Mar 2021, 04:47Hello Carine
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply25 Mar 2021, 04:47
Official
Hello Carine
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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