RS
Reema S
1 reviews | Active since Jul 2019
10 Aug 2023, 18:58
Disappointed
I joined the bank hoping for good service as am abroad in saudi and need good bank and knw standard the best from friends. I however am trying for almost 3 days received email address from chat on app even email a consultant I knw from before she tried to help a'd that too is incorrect. My mum critical in hospital and I'm trying to access my fixed deposit I knw that there will be a fee but this is my money and I need it desperately. Then tomorrow is Friday and may he delayed cos of weekend. My email *** and also I can be contacted on *** watsup I tried many times even called the numbers
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
11 Aug 2023, 06:54Dear Reema
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply11 Aug 2023, 06:54
Official
Dear Reema
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
12 Aug 2023, 09:16Dear Reema,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
Should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
Should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Aug 2023, 09:16
Official
Dear Reema,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
Should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
Should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***