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MB
Mandy B

1 reviews | Active since Aug 2024

10 Nov 2022, 14:26

Disappointed

I called card cancelation department the lady could not find my id number on the system

She then got cut off and then when i went onto internet banking she had blocked all my cards without my permission.

0
Replies (3)
Standard Bank
Standard Bank's reply10 Nov 2022, 14:31
Official
Dear Mandy

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team *** 
MB
Mandy B's update10 Nov 2022, 14:47
Reviewer Update
Yolanda mati was brilliant, she phoned me immediately. Thank you for the good service.
Standard Bank
Standard Bank's reply10 Nov 2022, 15:03
Official
Good day Mandy

Thank you for taking our call and allowing us to assist in resolving this matter for you. 

 If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, Standard Bank Hello Peter Team ***