IM
Itumeleng M
1 reviews | Active since Jan 2018
04 Jul 2021, 09:25
Disappointed
My experience with the bank is bad. The service is bad and you hardly get feedback. Anyway, I moved to another bank because I explained and wrote letters to Standabank that my circumstances has changed and I can't afford to pay the loan. Requested my cheaque account to be closed. It was not closed and each and every month there's service fees and other fees. They making my situation worse. Now I owe over 3k on my cheaque account on fees only.
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Standard Bank's replyOfficial
04 Jul 2021, 23:44 Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply04 Jul 2021, 23:44
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***