TD
Thamsanqa D

1 reviews | Active since Dec 2021

28 Nov 2025, 11:01

Disappointed

Highly disappointed just opened a bank account online went to the branch to collect my card at Tsakane mall not even 5 minutes later I was notified that the system is offline not sure when it is gonna be online and suggested I should leave

Doubt I am going continue with the bank

0
Replies (3)
Standard Bank
Standard Bank's reply28 Nov 2025, 11:04
Official
Dear Thamsanqa, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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TD
Thamsanqa D's update28 Nov 2025, 11:11
Reviewer Update
Noted
Standard Bank
Standard Bank's reply28 Nov 2025, 12:58
Official
Dear Thamsanqa,

We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. 

Kindly let us know should need any further assistance.

Kindest regards, 
Standard Bank Hello Peter Team 
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