Disappointed Client

I have been banking with Standard Bank for the past 12 years and it only took 2 months and 3 weeks for the bank to hand over my account to debt collectors and then state that Standard Bank cannot assist me unless I make arrangements with these hungry unprofessional nor adequate vultures the bank associates itself with and this shows the level of importance and the treatment given to your clients, forgetting that all my loans, credit card and life cover is connected to the same account which will impact payment to my accounts. The biggest issues is that funds worth 3 times the amount that was in arrears was paid into the account and the account is still not active . It is best that Standard Bank should find a way to resolve this issue as I will not be in contact with the vultures the account is handed over to. I have spoken to more than 3 Standard Bank consultants and none have been able to assist me without stating that I need to make arrangements with these vultures or the account will stay blocked.