Disappointed by the continuous bad service
Dear Standard Bank
Every month for over a year now I have an issue with forex clearing my salary. No matter how early I email my request for clearance it never gets done at a reasonable time.
I have colleagues who bank with FNB and Nedbank that never have these issues with getting their salaries because by now their banks have recognized this is a salary.
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
28 Nov 2024, 12:46Dear Samantha,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will looking into this case and assist to remediate.
Please be on the lookout for our call.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will looking into this case and assist to remediate.
Please be on the lookout for our call.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Nov 2024, 12:46
Official
Dear Samantha,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will looking into this case and assist to remediate.
Please be on the lookout for our call.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will looking into this case and assist to remediate.
Please be on the lookout for our call.
Kindest regards,
Standard Bank Hello Peter Team
***
's updateReviewer Update
28 Nov 2024, 14:25After all this time still nothing but silence. No feedback nothing.
's update28 Nov 2024, 14:25
Reviewer Update
After all this time still nothing but silence. No feedback nothing.
's updateReviewer Update
28 Nov 2024, 15:58Absolutely appalling to say the least. All my colleagues that bank with Standard Bank have been paid. My finance manager just told me my salary was released first from their side and I'm still not paid.
's update28 Nov 2024, 15:58
Reviewer Update
Absolutely appalling to say the least. All my colleagues that bank with Standard Bank have been paid. My finance manager just told me my salary was released first from their side and I'm still not paid.
's updateReviewer Update
28 Nov 2024, 16:07To top it off I get an email that has the audacity to say you request my understanding. This nonsense has been happening for over a year
's update28 Nov 2024, 16:07
Reviewer Update
To top it off I get an email that has the audacity to say you request my understanding. This nonsense has been happening for over a year
Standard Bank's replyOfficial
28 Nov 2024, 16:08Dear Samantha
Our team is dealing with this matter and will reach out to you as soon as they receive feedback.
Please be on the look out for further communication.
We sincerely apologize for the inconvenience caused.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team is dealing with this matter and will reach out to you as soon as they receive feedback.
Please be on the look out for further communication.
We sincerely apologize for the inconvenience caused.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Nov 2024, 16:08
Official
Dear Samantha
Our team is dealing with this matter and will reach out to you as soon as they receive feedback.
Please be on the look out for further communication.
We sincerely apologize for the inconvenience caused.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team is dealing with this matter and will reach out to you as soon as they receive feedback.
Please be on the look out for further communication.
We sincerely apologize for the inconvenience caused.
Kindest regards,
Standard Bank Hello Peter Team
***
's updateReviewer Update
29 Nov 2024, 07:15This Bank is a real **** show. I have still not received my salary. Officially the only one who has not gotten my salary. Even those colleagues who bank with Capitec bank got paid. You have definitely not taken this seriously. My Vodacom account payment was due yesterday. Tomorrow my rent is due but here we are again and you ask for patience and understanding in this matter.
's update29 Nov 2024, 07:15
Reviewer Update
This Bank is a real **** show. I have still not received my salary. Officially the only one who has not gotten my salary. Even those colleagues who bank with Capitec bank got paid. You have definitely not taken this seriously. My Vodacom account payment was due yesterday. Tomorrow my rent is due but here we are again and you ask for patience and understanding in this matter.