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Elundini-Lothukela Socishe

1 reviews | Active since Nov 2016

06 Nov 2016, 17:44

Disappointed by my old bank, Standard

<p>They just closed my over twenty years old cheque account, because I moved my salary to a bank with lesser charges. I had arranged a stop order to keep my account running. One month my money was returned where it came from. </p> <p>I went to Standard Bank to enquire, they told me that I had said I took my salary to a bank with less charges. I asked if it was not my right to take my money where I felt they help me save, instead of being bankrupted by returned debit orders. They said they couldn't do anything then for me.</p> <p>I just want to know if it is not within my rights to choose a bank of my choice. </p> <p> </p> <p>Thank you in anticipation. </p>

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Replies (2)
Standard Bank
Standard Bank's reply07 Nov 2016, 10:39
Official

Good day Elundini-Lothukela Socishe

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply09 Nov 2016, 11:15
Official

Dear Elundini-Lothukela Socishe

Thank you once again for your posting.

I refer to my emails and telephone calls and you are more than welcome to liaise with me should you wish to sort out this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

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