1 reviews | Active since Sept 2016
DISAPPOINTED BY HOME LOANS AND PRESTIGE BANKING
<p>I have been banking with Standard bank for more than 10 years. and all my accounts are with standard bank and in fact im with prestige banking. I app**** for a 90% home loan, and mind you im not a first time buyer, I never miss any of my payments and I have moved jobs and have more income. Fine I ask my banker to apply and yes she does. I later few days later learn that it was declined. The bank tells me affordability. Well my question is to them, if I have been your customer for so long, pay my accounts proper, how come FNB managed to give me a home loan yet I have none of my accounts with them? Im highly disappointed, and broken. This bank has been my everything, and right now the fact that they refused me the bond, shows that they arent loyal to me. HOW DOES A ANOTHER BANK LIKE FNB TRUST ME WITH THEIR MONEY, BUT TANDARD BANK DOESNT. and so we clear i once had a bond with standard bank and i never failed to pay it. up until the time i sold the property. Im highly disappointed. And at this stage i think its best to leave the bank. Why should i pay a fee of 179 pm for no service ? theres nothing prestige about your services. Goodbye </p>
Good day Rethabile Ramohloa
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Rethabile Ramohloa
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
I am yetto receive the call, I havent received any call as yet.
I cannot believe how hurtful it is not to be trusted. Guys I have been with you for more than 10 years,
Why is FNB trusting me and my own bank doesnt. am hurt, am very hurt. I have a new job which pays me extra, I bought the house knowing that my rent which i used to pay + my new income should afford me a new home, am just applying for 90%. Honestly I think had other bans declined I would have understood, but how is it that FNB trusts me. Mind you FNB standards are way higher, these are the guys who didnt fall into that rent a car issue, that you guys happen to have been part pf. This tells me these are people who dont like taking risks, but they took one with me. Loaning me their money. But you guys refuse, am hurt, am very hurt. I havent been called yet still. Theres nothing prestige about this. FNB didnt ask me to move my account, I am volunteering to move it to them since they trust me with their money
I am yetto receive the call, I havent received any call as yet.
I cannot believe how hurtful it is not to be trusted. Guys I have been with you for more than 10 years,
Why is FNB trusting me and my own bank doesnt. am hurt, am very hurt. I have a new job which pays me extra, I bought the house knowing that my rent which i used to pay + my new income should afford me a new home, am just applying for 90%. Honestly I think had other bans declined I would have understood, but how is it that FNB trusts me. Mind you FNB standards are way higher, these are the guys who didnt fall into that rent a car issue, that you guys happen to have been part pf. This tells me these are people who dont like taking risks, but they took one with me. Loaning me their money. But you guys refuse, am hurt, am very hurt. I havent been called yet still. Theres nothing prestige about this. FNB didnt ask me to move my account, I am volunteering to move it to them since they trust me with their money
Oh and by the way Nedbank also appoved the bond. Now you tell me, who loyal , Nedbank and FNB vs Standard Bank,my own bank.
Oh and by the way Nedbank also appoved the bond. Now you tell me, who loyal , Nedbank and FNB vs Standard Bank,my own bank.