Disappointed black client

Im so disgusted in you on the 21 of April you just froze my Account without notifying me and If I to the branch near me and they told me about Capitec which reported something that doesn't concern me at the branch they told me to call ***** department of which I did, and they told me about the investigation and they will get back to me of which never happen until today. IS IT BECAUSE IM A BLACK PERSON BANKING WITH STANDARD BANK?!!! you don't think I can receive such money from that account which I opened with you Standard bank I trusted you with my money now I'm really disappointed in you with such experience.!!!