VM
Veronica M
1 reviews | Active since Apr 2024
13 Oct 2024, 06:27
Disappointed because of *****
I have a credit card with them. On the 10th of Oct I went to town to buy some groceries then I was still left with R300-something on the credit card after buying the groceries. Then on the 11th when I checked my balance on the app it was saying I have R0 meaning R300-something disappeared from my credit card & it doesn’t even show on my statement. I’m very disappointed in Standard Bank. They are now *****ing from us maybe they thought that I won’t see it.
Helpful (0)
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Replies (2)
Standard Bank's replyOfficial
13 Oct 2024, 08:51Dear Veronica
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Oct 2024, 08:51
Official
Dear Veronica
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 Oct 2024, 14:12Dear Veronica
We appreciate you taking our call.
Our group has verified that this issue has been taken care of.
Do not hesitate to contact us if you require any additional help.
We hope you have an amazing day.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you taking our call.
Our group has verified that this issue has been taken care of.
Do not hesitate to contact us if you require any additional help.
We hope you have an amazing day.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Oct 2024, 14:12
Official
Dear Veronica
We appreciate you taking our call.
Our group has verified that this issue has been taken care of.
Do not hesitate to contact us if you require any additional help.
We hope you have an amazing day.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you taking our call.
Our group has verified that this issue has been taken care of.
Do not hesitate to contact us if you require any additional help.
We hope you have an amazing day.
Kindest regards
Standard Bank Hello Peter Team
***