KM
Kholz M

1 reviews | Active since Aug 2022

20 Apr 2024, 06:38

Disappointed at standard bank

Upgraded account to a cheque Account promised 5000 points to value of R500 was told would reflect yesterday but nothing there is uniformity when comes to product duration that is concern one could say they are lying

0
Replies (4)
Standard Bank
Standard Bank's reply20 Apr 2024, 08:08
Official
Dear Kholz, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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KM
Kholz M's update20 Apr 2024, 08:26
Reviewer Update
If I may get feedback as when exactly cause this may result in delay as I need to reflect as in now
KM
Kholz M's update20 Apr 2024, 10:59
Reviewer Update
They refused pay the rewards all they do is give misleading information and time is 11h00 they said I shud wait for Monday and rep**** at 09h18 they would call
KM
Kholz M's update20 Apr 2024, 11:16
Reviewer Update
Till when may I ask will u deal with this close of business or not all or just matter of postponement or just to keep me not doing bad reviews based on poor quality of resolution in the matter