CE
Craig E

1 reviews | Active since Jun 2014

13 Jun 2017, 13:57

Disappointed and enraged

<p>I gave birth on the 05/05/2017 and I am now receiving no salary as I rely on UIF payments, I misjudged my debit order dates and moved money around at the wrong time, I then suffered two debit order failed fees for 115 each amounting to 230 in total wow! I believe this is ******ionate and would like a refund. Why is it that Capitec charges 4.50 a debit order and you guys charge 115 and I know that you guy use the same routing systems namely Nadeo and Aedo!!! That is a staggering 25.5 times more than what they are charging this is simply legal *******!</p> <p> </p> <p>I have a little one that needs this money!</p> <p> </p>

0
Replies (2)
Standard Bank
Standard Bank's reply14 Jun 2017, 07:15
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***

Standard Bank
Standard Bank's reply14 Jun 2017, 10:19
Official

Thank you for posting your comment.

Please note an email response was sent to the account holder today 14 June 2017.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

***