TR
Thamzen R

1 reviews | Active since Oct 2025

15 Jan 2026, 12:52

Disappointed.

Well am so disappointed with the Standard Bank. I have app**** for Credit Card whistle they preach it takes 5 to 7 days to be delivered on the Branch. It's been 8 days now but still no communication no delivery has been made, this kind of service is poor. Am real disappointed with em, there is no way it take 7 days + to deliver a card. On other banks e.g Nedbank it takes only 3 days to satisfy customer and deliver their card.

0
Replies (1)
Standard Bank
Standard Bank's reply15 Jan 2026, 12:56
Official
Good day Thamzen, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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