SA
Saadiqah A
1 reviews | Active since Nov 2024
05 Nov 2024, 12:33
Disappointed
Good day I went into the bank for assistance with a payment holiday as I'm going on maternity the consultant gave me the number to call as I need to speak to the call center I called the call center which couldn't assist me as they will send me the link to fill in documents no link was emailed as discussed I tried doing it on my own website showed offline
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
05 Nov 2024, 12:53Dear Saadiqah
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Nov 2024, 12:53
Official
Dear Saadiqah
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
06 Nov 2024, 12:24Dear Saadiqah
Thank you for taking our call.
We're glad one of our consultants managed to reach out to you to resolve this matter.
Continue to have a beautiful day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We're glad one of our consultants managed to reach out to you to resolve this matter.
Continue to have a beautiful day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Nov 2024, 12:24
Official
Dear Saadiqah
Thank you for taking our call.
We're glad one of our consultants managed to reach out to you to resolve this matter.
Continue to have a beautiful day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We're glad one of our consultants managed to reach out to you to resolve this matter.
Continue to have a beautiful day further.
Kindest regards
Standard Bank Hello Peter Team
***