LN
Luvuyo N
1 reviews | Active since Feb 2022
15 Sept 2025, 14:11
Disappointed
I app**** for a personal loan today at Standard Bank, I don’t have a problem with the loan declining. One of the reasons for the decline suprised me, they said I am under debt review I asked them which credit bureau shows a debt review flag they said they don’t know.
I called Transunion, Experian and XDS to check none of them have a debt review against my name. So where did Standard Bank get a credit profile of me being under debt review
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Replies (2)
Standard Bank's replyOfficial
15 Sept 2025, 14:21Dear Luvuyo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Sept 2025, 14:21
Official
Dear Luvuyo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
LN
Luvuyo N's updateReviewer Update
22 Sept 2025, 09:58The matter is still not resolved
LN
Luvuyo N's update22 Sept 2025, 09:58
Reviewer Update
The matter is still not resolved