MC
Melissa C
1 reviews | Active since Apr 2012
24 Apr 2021, 11:50
Disappointed
I made 3 immediate payments this morning to different Capitec accounts and the payments are still not reflecting, seems as though Standard Bank experience issues every month, unreliable and this is most annoying. I have only been banking with you for 2 months and I think it's already time to change. To say I am disappointed would be an understatement. Logged with the bank, advises feedback will be received within the hour, almost 2 hours later and still waiting.
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Standard Bank's replyOfficial
25 Apr 2021, 04:59 Hello Melissa, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply25 Apr 2021, 04:59
Official
Hello Melissa, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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