KC
Kegomoditswe C
1 reviews | Active since Dec 2022
07 Dec 2022, 12:42
Disappointed
It's been 8 days waiting for block to be removed from my business card, by ***** department. For what reason the card was blocked, I do not know. No one called to ask or to let me know what was happening, I only had to figure it out myself when I was trying to use the account. I called in, spoked to the consultant but nothing has been done till today. I am extremely disappointed 😥 with their service and taking both my Business and Personal accounts including my kids' accounts ko next door where I believe I will be treated jaaka MOTHO. With so much fees that I am currently paying monthly from bo di Prestige account, I honestly don't expect such........
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Dec 2022, 12:59Good day Kegomoditswe
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
KInd Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
KInd Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Dec 2022, 12:59
Official
Good day Kegomoditswe
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
KInd Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
KInd Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
09 Dec 2022, 15:42Dear Kegomoditswe
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Dec 2022, 15:42
Official
Dear Kegomoditswe
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***