JB
Jermina B
1 reviews | Active since Oct 2018
06 Nov 2019, 14:58
Disappointed!!!
I took a loan with standard bank and when they started debiting from my account I realize they taking extra R49 I called in several times they said its for my funeral policy which I did not apply for I requested them to cancel that funeral policy for almost 5 to 6 months back till date they still debiting, can they please cancel and refund me back as I did not apply for a funeral policy
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Standard Bank's replyOfficial
06 Nov 2019, 15:06Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply06 Nov 2019, 15:06
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***