EH
Edwina H

1 reviews | Active since Aug 2023

12 Feb 2025, 13:33

Disappointed

I have been waiting since October 2024 for standard bank to return R500 that was taken from my account for a Blu voucher that I never received.I was told that it would take a few weeks as it wasn't received from the vendor.I have called many many times and they put me through to so many departments which all say they cannot help me as it is an electronic department problem

0
Replies (1)
Standard Bank
Standard Bank's reply12 Feb 2025, 13:50
Official
Good day Edwina, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***