Disappointed

I have been a long standing client of standard bank for many years ..last year 20 December 2024 I opened a ***** case in which all my money was withdrawn from my accounts ,this was my life savings .They told me it will take between 6 to 8 weeks ..Friday the 14 February 2025 they call me to ask me an affidavit because they did not receive it yet every third day I received an sms the ***** case is under investigation.I called the ***** division 3 times in which they told me I need to just wait Abit and have patients .I waited more than 2 months with no positive response .Because all my money was removed from my account it left me with zero balance an I had to take out a loan of 15k which have to pay back ..On Monday the 17 th I went to blue route branch to get an update ,what a waste of time.Now I'm stuck with a situation where I don't have money .it look like have to take further steps