SM
Sithule M
1 reviews | Active since Nov 2021
02 Dec 2021, 11:46
DISAPPEARING MONEY!!!!!!!!!!!
yesterday( 01-12-2021) I transferred funds from my current account to my savings account , the funds were deducted from the current account but were not deposited into the savings account, I called the call center they told me the funds will be reversed within 24 hours ,I am still waiting for my money nothing has happened. basically my money has disappeared. Standard Bank you can do better!!!!!!
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Replies (2)
Standard Bank's replyOfficial
02 Dec 2021, 13:11Dear Sithule M
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply02 Dec 2021, 13:11
Official
Dear Sithule M
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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SM
Sithule M's updateReviewer Update
02 Dec 2021, 13:22I have received my money back, thank you for your assistance
SM
Sithule M's update02 Dec 2021, 13:22
Reviewer Update
I have received my money back, thank you for your assistance