Disappeared money, 5 weeks no answer

How PATHETIC can one place be? I have lodge a complaint on Hello Peter after a request were logged on 4 December 2018. 5 weeks later and Clint Petersen did not come up with anything.

So now I am logging a second complaint in the hope that someone else will assist me.

How difficult can it be? I got a second bond. Standard Bank paid short. Standard Banks appointed legal firm confirmed and took it up wit the bank. NO RESPONSE from the bond department (except the normal **** of 48 hours).

So as I emailed Clint who ignore emails, on Tuesday I will open a theft case at SAPS. I sit with my contract and confirmation from YOUR legal representative that you paid short. So you are now charging me interest on an amount that was not paid to me. Since NOBODY at Standard Bank can determine where the money is in 5 weeks, it will be fair to assume that somehow my money disappeared. So I will have no alternative but to open a case so that SAPS can investigate.