Disappeared funds on account

I placed an online order with Clicks yesterday using my credit card. However, I have not received any order confirmation, and Clicks has confirmed that no payment was received on their side.

The issue is that the funds have already been deducted from my account, yet I cannot see any transaction reflecting on my statement. I contacted Standard Bank regarding this matter, and they confirmed that the transactions were approved on their side. They also provided me with the transaction code, but unfortunately, they were unable to provide any proof of the transaction.

I am now stuck, as the money is gone, but neither party can assist further. I urgently need your assistance to resolve this matter.