Disapointing Service

With regard to reference number *** ,proof of payment clearly illustrates pmt date of the 02 June 2015. after querying this with your call centre , it is now said that it will take an additional three days for the settlement to be reflected. Poor service indeed <br> <br> the level of service received has me disappointed, I am still waiting for feedback from you new business department regarding my finance application for a new car <br> Up until now , standard bank has provided good customer service but of late , the level of service has dropped significantly. <br> <br> Does the smaller customers not matter anymore , shocking service