1 reviews | Active since Dec 2011

27 Mar 2018, 10:50

Disapointed

Dissapointed

0
Replies (4)
Standard Bank
Standard Bank's reply27 Mar 2018, 11:33
Official

Dear Andile

Thank you for your posting.

We apologize for the inconvenience and frustration in your experiencing.

We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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*** (fax)
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Best regards,

's update28 Mar 2018, 09:41
Reviewer Update
Should I expect a call from STD Resolution dept or wait forever?
Standard Bank
Standard Bank's reply04 Apr 2018, 10:30
Official

Dear Andile

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been resolved.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Best regards,

's update04 Apr 2018, 12:22
Reviewer Update
It was resolved and I am very happy with the positive feedback.